Privacy and Policy
At The Kurtain Kompany , we value your privacy and are committed to protecting your personal information. We only collect and use your data where it is necessary, lawful, and transparent to do so.
This Privacy & Cookie Policy outlines:
What personal data we collect
How and why we use it
Who we may share it with and under what circumstances
Your rights and choices under data protection laws
We act as the data controller and handle your data in line with the UK Data Protection Act 1998 and the EU General Data Protection Regulation (GDPR) 2016, as updated or replaced by national law.
We may occasionally update this policy, so please check this page from time to time to ensure you’re happy with any changes.
Our Commitment Under GDPR & DPA
Kurtain complies fully with the Data Protection Act 1998 and has implemented measures to meet the requirements of the General Data Protection Regulation (GDPR), which came into force in May 2018. We continue to align with evolving data protection regulations following the UK’s exit from the EU.
Cookies – What They Are and How We Use Them
Cookies are small files stored on your device that help us understand how you use our website, allowing us to provide a better and more tailored browsing experience.
We use cookies to:
Track website performance
Remember your settings and preferences
Enable features such as online shopping and payment processing
Serve relevant marketing and advertising content
You can control cookie usage through your browser settings or via our cookie consent tool upon visiting the site.
Third-Party Cookies We Use
We rely on both essential and marketing-related third-party cookies:
Essential Cookies
WordPress – For login sessions, website settings, and performance.
WooCommerce – Enables online shopping, cart, and checkout functions.
PayPal & Stripe – Secure online payment gateways.
Google Analytics – Tracks site usage for improvement purposes.
Hotjar – Provides heatmaps and anonymized analytics to help us refine user experience.
Marketing & Retargeting Cookies
Facebook, Instagram, WhatsApp – Retargeting via Meta platforms.
Twitter/X – Tracks engagement and retargets users.
LinkedIn – Targets professional users based on browsing behaviour.
Bing – Tracks interactions and search referrals from Microsoft’s platform.
What We Collect
We may gather the following personal details:
Your name
Contact details (email, phone, etc.)
Demographic info (postcode, preferences, etc.)
Feedback via surveys or promotional interactions
How We Use Your Information
We collect data to:
Manage internal records
Enhance our services and product offerings
Send you updates, promotions, or relevant offers (with your consent)
Carry out occasional market research
Customise your online experience
Security Measures
Your data security matters to us. We use robust physical, electronic, and managerial processes to prevent unauthorized access and ensure that your data is handled safely and responsibly.
Adverts & Sponsored Links
This website may include external advertisements or affiliate links. Clicking on them may redirect you to third-party websites, which could use their own cookies to track referrals or user behaviour. Please proceed at your own discretion, as we cannot be responsible for external content or practices.
Downloads & Media Files
Any files provided for download on this site are offered in good faith. However, users should always scan for malware or authenticity using trusted antivirus software. We disclaim responsibility for any issues arising from third-party downloads.
Contact & Communication
If you contact us through this website, you do so at your own discretion. We keep your information secure and only as long as it’s necessary. Where you’ve opted in, we may use your details to send you updates, offers, or newsletters in line with this policy.
External Links & Shortened URLs
Although we strive to link only to trusted sources, we encourage users to use caution when clicking any external or shortened URLs. We do not guarantee the safety or accuracy of third-party content and accept no liability for issues caused by visiting those sites.
Your Rights Under GDPR
As a data subject, you have the right to:
Know how your data is being used
Request access to your personal data
Ask for inaccuracies to be corrected
Request your data to be deleted
Object to or restrict data processing
If you’d like to exercise any of these rights, please contact us by phone, email, or post. We will respond promptly and ensure your request is handled appropriately.
We will never sell, lease, or distribute your personal information to third parties unless required by law or with your explicit consent. If you’ve agreed to receive third-party promotions from us, you can change your preferences at any time.